PrepBot

Customer Support

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Get the support you need to make the most of PrepBot's interview preparation platform.

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Support Options

Help Documentation

Browse our comprehensive guides and tutorials on how to get the most out of PrepBot.

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Live Chat Support

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Email Support

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Video Tutorials

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FAQ

Frequently Asked Questions

To create an account, click the 'Sign Up' button in the top right corner of our homepage. Enter your email address, create a password, and follow the verification steps sent to your email. Once verified, you can set up your profile and start practicing interviews right away.

PrepBot supports a wide range of interview types including technical interviews for software engineering roles, behavioral interviews, case interviews for consulting positions, and industry-specific interviews for fields like finance, marketing, healthcare, and more.

Our AI analyzes multiple aspects of your interview performance including verbal responses, voice tone, body language (if video is enabled), and response structure. It provides specific feedback on strengths and areas for improvement, including suggestions for better phrasing, delivery, and content organization.

Yes! PrepBot allows you to select target companies and will generate interview questions and scenarios based on reported interview processes at those specific organizations. This includes company-specific technical questions, culture fit assessments, and role-specific challenges.

Our free trial includes 3 full interview practice sessions with AI feedback, access to our question library, and basic performance analytics. Paid subscriptions unlock unlimited practice sessions, advanced feedback, video recording and analysis, and industry-specific question libraries.

For technical issues, first ensure your browser is updated to the latest version (we recommend Chrome or Firefox). Check that you've granted necessary permissions for microphone and camera access. Clear your cache and cookies, then restart the browser. If issues persist, contact our technical support team through the live chat option.

Our Team

Meet Our Support Team

Our dedicated support specialists are ready to help you with any questions or issues.

Sanjana Milind

Sanjana Milind

Full Stack Developer

Tanisha Gupta

Tanisha Gupta

Technical Support Lead

Still Need Help?

Our support team is available 24/7 to answer your questions and help you get the most out of PrepBot.